Comparing QuotePilot with ServiceM8 for UK tradespeople. Pricing, iOS-only limitations, voice quoting, customer portal, and which app saves more time.
ServiceM8 is a popular field service app built in Australia, with a strong following among Australian and New Zealand trades. The iOS-only mobile app is a significant restriction — if anyone on your team uses Android, they're locked out. The platform is feature-rich: job scheduling, dispatch, invoicing, and a form builder for site checklists. But it was designed for the AU/NZ market and priced in AUD, which introduces currency conversion friction for UK users. The quote flow is manual — no voice input, no AI. The client portal is an add-on rather than a core feature. For UK tradespeople, there are better-suited options that don't carry the iOS restriction or the geographic mismatch.
| QuotePilot | ServiceM8 | |
|---|---|---|
| Price | From £7.99/month | From ~£29/month (Starter) |
| Free tier | Yes — 3 quotes/month, forever | No (trial only) |
| Voice quoting | Yes — describe job by voice | No |
| AI quote generation | Yes | No |
| Customer portal | Yes — accept & pay online | Limited (client portal add-on) |
| Online payments | Yes — deposit + final payment | Yes (ServiceM8 Pay — AU/NZ focused) |
| Mobile | Yes — web app + iOS coming | iOS only |
| Automated follow-ups | Yes | No |
Apple-only trade businesses in Australia or New Zealand who need strong job management, scheduling, and form-based checklists.
UK tradespeople on any device — iPhone or Android — who need voice-to-quote in under 2 minutes, a branded customer portal, and online payments without the Australian market overhead.
No. ServiceM8's mobile app is iOS only. If you or anyone on your team uses an Android phone, they cannot access ServiceM8 on mobile. QuotePilot is a web app that works on any device — iPhone, Android, or desktop.
It works for UK businesses, but it was built for the Australian market. Pricing is in AUD, compliance features are Australia-focused, and support is in Australian time zones. QuotePilot is built specifically for UK trades.
No. Job and quote creation in ServiceM8 is manual — you type everything. QuotePilot lets you describe the job by voice and generates the full structured quote, which is particularly useful on a job site.
ServiceM8 Starter is around £29/month (converted from AUD) with no free tier. QuotePilot has a free plan with 3 quotes/month and a Trade plan at £7.99/month with unlimited quotes.
Voice-to-quote in 60 seconds. Customer portal, online payments, and automated follow-ups included.
Free plan includes 3 quotes/month. Trade plan from £7.99/month.